Shipping Policy

SUPERKEEN Shipping Policy

Order Processing

All orders are typically processed within 1–2 business days of purchase, excluding weekends and holidays.
Once your order is processed, you’ll receive a confirmation email with your order details and tracking information.

Shipping Availability

At this time, we only ship within the UK.
We know many of you are eager for SUPERKEEN to reach your doorstep around the world — and we're working on it!
We’re actively exploring international shipping options and aim to expand in the coming months.
Thanks so much for your patience and support as we grow!

Shipping Methods

We offer standard and expedited shipping options for UK orders:

Shipping Costs

Shipping costs are calculated based on:

All shipping charges will be displayed at checkout before you finalize your purchase.

Tracking Orders

Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number.
Use this to monitor your delivery status and estimated arrival time.

Subscription Orders

For subscription plans:

Shipping Address Accuracy

Please make sure your shipping information is correct before placing your order.
SUPERKEEN is not responsible for delays or missed deliveries due to inaccurate or incomplete addresses.

Delivery Issues

If your package is lost, delayed, or arrives damaged, please reach out to our friendly customer service team.
We’ll work quickly to make things right and ensure your order gets to you.

Holiday Shipping

During busy holiday periods, shipping times may be longer due to high demand and potential carrier delays.
We recommend placing holiday orders early to avoid disappointment.

Shipping Restrictions